What is Robotic Process Automation (RPA)?

Definition of RPA Robotic Process Automation (or RPA) is a technology that uses software robots to automate repetitive tasks and run rules in business processes. What can a software robot do? In the context of RPA, a software robot can perform a variety of automated tasks that are usually carried out by humans: In summary,…

Definition of RPA

Robotic Process Automation (or RPA) is a technology that uses software robots to automate repetitive tasks and run rules in business processes.

What can a software robot do?

In the context of RPA, a software robot can perform a variety of automated tasks that are usually carried out by humans:

Navigation and interaction with computer applications: A software robot can simulate human interaction through the user interface to navigate computer applications such as:
- Log in to an application,
- Move files and folders,
- Read/Copy data,
- Write/Paste data.
Data collection and entry: A software robot can:
- Collect data from different sources, such as:
  - Websites,
  - Emails,
  - Scanned documents,
- Enter them into target systems or databases.
Transaction processing: A software robot can perform automated transactions such as:
- Order processing,
- Invoice generation,
- Payment processing,
- Inventory updating.
Business rule execution: A software robot can apply pre-established business rules to make automated decisions, such as:
- Processing reimbursement requests,
- Leave requests.
Business Process Management (BPM): A software robot can automate entire business processes by chaining together different tasks and activities sequentially, thereby simulating human workflow.
Communication and collaboration: A software robot can:
- Send automated:
  - Emails,
  - Notifications,
  - Reports,
- As well as collaborat with other bots or users through:
  - Instant messaging tools,
  - Collaboration platforms.
Monitoring and reporting: A software robot can continuously:
- Monitor the execution of automated processes,
- Collect data on
  - Performance,
  - Errors,
  - Exceptions,
- Generate reports for analysis and decision-making.

In summary, a software robot can automate a wide variety of tasks and activities in business processes, helping to improve the efficiency, accuracy and productivity of organizational operations.

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