François Rouhban
English
A. PLAN
A.1. IS and Business Strategy Alignment
A.2. Service Level Management
A.3. Business Plan Development
A.4. Product/Service Planning
A.5. Architecture Design
A.6. Application Design
A.7. Technology Trend Monitoring
A.8. Sustainable Development
A.9. Innovating
B. BUILD
B.1. Application Development
B.3. Testing
B.5. Documentation Production
C. RUN
C.1. User Support
C.2. Change Support
C.3. Service Delivery
C.4. Problem Management
D. ENABLE
D.3. Education and Training Provision
D.4. Purchasing
D.10. Information and Knowledge Management
E. MANAGE
E.2. Project and Portfolio Management
E.3. Risk Management
E.4. Relationship Management
E.5. Process Improvement
E.6. ICT Quality Management
E.7. Business Change Management
E.9. IS Governance
Français
A. PLANIFIER
A.1. Système d’information et alignement stratégique métier
A.2. Gestion des niveaux de services
A.3. Mise en place d’un plan d’activités
A.4. Planification des produits/services
A.5. Conception de l’architecture
A.6. Conception des applications
A.7. Veille technologique
A.8. Développement durable
A.9. Innovation
B. DEVELOPPER
B.1. Développement d’applications
B.3. Tests
B.5. Production de la documentation
C. UTILISER
C.1.Support utilisateur
C.2. Support aux changements
C.3. Fourniture de service
C.4. Gestion des problèmes
D. FACILITER
D.3. Prestation de services de formation
D.4. Achats
D.5. Développement de propositions commerciales
E. GÉRER
E.2. Gestion des projets et du portefeuille de projets
E.3. Gestion des risques
E.4. Gestion de la relation client
E.5. Amélioration des processus
E.6. Gestion de la qualité informatique
E.7. Gestion des changements métiers
E.9. Gouvernance du SI
Catégorie :
A.1. IS and Business Strategy Alignment
A. PLAN
,
A.1. IS and Business Strategy Alignment
,
A.7. Technology Trend Monitoring
,
D. ENABLE
,
D.11. Needs Identification
,
English
How to estimate the business value of automating a process?
A. PLAN
,
A.1. IS and Business Strategy Alignment
,
D. ENABLE
,
D.11. Needs Identification
,
E. MANAGE
,
E.5. Process Improvement
,
English
How to estimate the automation potential of a process?
A. PLAN
,
A.1. IS and Business Strategy Alignment
,
A.7. Technology Trend Monitoring
,
E. MANAGE
,
E.5. Process Improvement
,
English
How to estimate feasibility of automating a process?
A. PLAN
,
A.1. IS and Business Strategy Alignment
,
A.7. Technology Trend Monitoring
,
E. MANAGE
,
E.5. Process Improvement
,
English
What are the automation benefits for HR function?
A. PLAN
,
A.1. IS and Business Strategy Alignment
,
A.3. Business Plan Development
,
A.7. Technology Trend Monitoring
,
A.8. Sustainable Development
,
D. ENABLE
,
D.11. Needs Identification
,
E. MANAGE
,
E.7. Business Change Management
,
English
What are the automation benefits for business?
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